Counter Operations

Everything you need for customer service and point of sale

Open Contract Grid - All Open contracts are displayed in chronological order. The grid provides one click access to the Renter Form, Contract Update form and Contact close form.

Renter Form - All the renter information is available from this simple form. This includes phones, addresses, Drivers license, payment options, local access, etc.

New Contract form - Specifies contract details that includes Customer, vehicle, pickup/drop off dates and time, rates, available options, waivers, insurance and deposits. When completed Rims validates the contract, processes the deposit and payments and calculates the contract number.

Contract update form - Contract items that can be updated are based on your login privileges. The format of the contract and information are based on your unique requirements.

Reservations Grid - Similar to the Open contracts Grid, Reservations are displayed in chronological order. One click access to the reservation update form.

New Reservations Form - Specifies the information which includes customer information, pickup/drop off dates and times, fleet class and remarks. When validated, a reservation number is assigned and can be printed or eMailed to the customer.

Daily Reports - These reports document and summarize all of the Point of Sales transactions for the period. The DBR validates that all contact revenue match the sum of payments and deposits received. The Payments Report is a companion report to the DBR and shows all payments grouped into payment type order. The Payment Processer Reports come from your credit card processor. They show a detailed list of the of all transactions with tracking data and settlement related information. The Fleet Activity lists the coming and going of fleet vehicles during the period in chronological order.